Support Center
FAQ
Is a Subscription Required to Use the App?
No. The app is free to use with additional functionality unlocked via subscription.
How to Remove the DisplayLoop logo that is shown over the corner of videos?
A DisplayLoop Pro subscription removes the logo and gives the option to add your own.
How much is a DisplayLoop Pro Subscription?
Subscriptions are $9.99/mo|$99.99/yr in the US and $12.99/mo|$129.99/yr in Canada.
What are the Apple TV System Requirements?
Any Apple TV with Siri Remote (2015-Current) running tvOS 17.5 or above.
What video file formats are supported?
MP4, M4V, and MOV.
What image file formats are supported?
PNG, JPEG, and HEIC.
What web hosting is supported?
While any public hosting that provides a direct file link (which include the file extension) should work, below are platforms that have tested successfully with DisplayLoop:
- AWS S3
- Dropbox* - Public URL generated requires some editing
What Changes Need to be Made to a Dropbox Public Link for it to work?
The subdomain/domain portion of the URL will need to updated as shown below:
- Original Link - https://www.dropbox.com/scl/fi/...
- Updated Link - https://dl.dropboxusercontent.com/scl/fi/...
Privacy Policy
Last Updated: September 27th, 2024
DisplayLoop values your privacy and is committed to protecting it. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our Apple TV app.
1. Information Collection
We do not collect any personal information from users of this app. The app does not request or store any personally identifiable data such as names, emails, or usage details.2. Tracking and Analytics
We do not use any third-party tracking, analytics, or advertising tools. Your activity within the app is not monitored or tracked.3. Data Sharing
We do not share any data with third parties, as no data is collected from users of the app.4. Changes to This Policy
This Privacy Policy may be updated from time to time. If we make any changes, the updated Privacy Policy will be posted on this page with the new effective date.5. Contact Us
If you have any questions about this Privacy Policy, please contact us at displayloop@gmail.com.